Question 1

Why Make Up By M Lashes?

Accepted Answer

Our lashes are handmade, cruelty free and re-useable compared to many synthetic lashes on the market.

Question 2

If I receive a faulty product can I return it?

Accepted Answer

Please see our returns policy.(javascript:void(0))

Question 3

Do your lashes come with adhesive and applicator?

Accepted Answer

No, we do not provide these.

Question 4

How do I clean Make Up By M Lashes?

Accepted Answer

Our lashes are durable and long lasting for over 25 times more wear! 
 
Please check our 'After Care for Lashes' (javascript:void(0))page to view how to take care of them.

Question 5

Payment and Shipping information

Accepted Answer

We use Royal Mail shipping services: 
 
Royal Mail Standard Delivery - £2.99
Royal Mail First Class Delivery - £5.99
Royal Mail Tracked with Signature - £7.00
(All orders of 20+ lashes will be sent out via Royal Mail Tracked with Signature) 
delivery option is Royal Mail Tracked with Signature - £7.00
 
International shipping to EU only.
We offer international shipping to Europe for flat fee of £13.00

Question 6

Do you offer discount codes?

Accepted Answer

Yes we do! Any lash order over 20 pairs of lashes receive 60% discount code and a lash applicator included! This discount will automatically be added when quantity of lashes is over 20!